- Share This:
Recruitment began on August 14, 2024
Expires October 1, 2024
Internships
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
Business Unit/Role Specific Info
The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that lead and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and leads bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, using our modern capabilities to bring together broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:
- More than 80 million global locations accept American Express payment products
- We operate in 198 countries and territories
- We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume
- We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf
This internship experience will offer you the opportunity to be part of an innovative and hard-working team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American Express.
Product at American Express is an exciting opportunity to drive the vision, strategy, and development for our ground breaking digital products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers. The Associate Product Manager role requires you to collaborate with multiple stakeholders across the organization to lead the end-to-end lifecycle of a product, service, or application. This is a phenomenal opportunity to stay on the cutting edge of innovative and exciting digital solutions and directly supply to the success of American Express.
This position will be based in New York, NY
How will you make an impact in this role?
- Give to the product vision, strategy, and value proposition.
- Conduct market and user research, identify market trends, and evaluate the competitive landscape to find opportunities to further improve the product value proposition.
- Collect and synthesize product data to drive actionable insights and steer the product strategy.
- Partner with Delivery and Technology teams to groom, prioritize, and complete the product backlog in an agile environment.
- Drive product and/or feature adoption and engagement in partnership with cross-functional stakeholders, including development of marketing & servicing materials, and measuring impact post launch
- Collaborate with key internal and external stakeholders (e.g., engineering, data, analytics, other product management teams, etc.) to deliver results as a cross-functional team.
Minimum Qualifications
- Currently enrolled in a full-time bachelor’s degree program
- Students must have a graduation date between December 2025 and June 2026.
- Experience in the payments industry is a plus.
- Experience with SQL and/or Hive is a plus.
Preferred Qualifications
- Strong interest in the payments industry, digital products, and product management.
- Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems.
- Intellectual curiosity and desire to continually learn about the changing payments landscape and new technologies.
- Ability to collaborate with and build positive relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value beyond traditional means.
- Strong project management skills, communication skills, and attention to detail.
- Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
- Proficient in analytical and presentation tools, including MS Excel and PowerPoint
- Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circ*mstances.
- Ability to multi-task smoothly and lead opposing priorities, multiple demands, ambiguity, and rapid change.
- Comfortable challenging the status quo and driving continuous process improvement.
Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you
Apply now!
In order for your application to be considered, please complete the below steps:
- Click on the link below and select “Apply”
- Create a new username and password
- Complete and submit your application
JOB LINK: https://aexp.eightfold.ai/careers/job/24282834
Salary Range: $24.05 to $63.00 hourly + sign-on bonus
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees – Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
